Published Articles

Articles

Maximise Customer Satisfaction with the LexiaStudio Customer Communication Form (CCF)

LexiaStudio Feature update: Maximise Customer Satisfaction and Eliminate Miscommunication with the LexiaStudio Customer Communication Form (CCF) Some customer require promotions to be communicated to them ...
Articles

From QUOTE-TO-CASH: A best-practice closed-loop approach to contract management

Contract quoting, administration and management … less art than science! In this article, we delve into the significance of a systematic approach to contract management ...
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Articles

The Importance of Customer Growth & Profitability

Customer profitability – an essential question that often remains unanswered We were taught in our first consulting role that strategy is all about making choices ...
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Articles

The Value of Your Data

The value of treasuring your data, and the cost of neglect! Terms such as master data, data cleansing, data structure and data quality are enough ...
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Articles

Unleash the Power of Your Data

Unleash the power of your data to focus on where you can make a difference and not get distracted by where you can’t We live ...
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